When self-driving cars get stuck, they require human intervention to resolve the situation.

“This claim is well-documented. When autonomous vehicles (AVs) from companies like Waymo and Cruise encounter a situation they cannot navigate, such as an unexpected construction zone or a complex traffic incident, they are designed to pull over safely and request help. This intervention comes from a remote human operator who can provide guidance. If the situation cannot be resolved remotely, a roadside assistance team is dispatched to the vehicle's location. Numerous news reports and customer videos have captured these incidents, confirming this operational procedure. Context: This human intervention is a built-in part of the current operational design for most autonomous vehicle services. The system, often called "remote assistance," does not typically involve a human remotely driving the car, but rather providing high-level instructions or suggestions to the vehicle's software to help it overcome the specific obstacle.”